FAQs
We have photographed the tiles and portrayed the colours to the best of our ability. We always recommend viewing a physical sample to see the true colour. Digital screens generate colours differently to a physical sample.
The colour, shade, size and texture of tiles can vary from batch to batch. Please keep this in mind when requesting samples and purchasing tiles. If you are wanting to place an additional order to match with existing tiles, please contact support@tileciti.com.au to check if we have the same batch to match your previous order.
Tiles are displayed as their ‘nominal size’ for simplicity. Eg 300x600mm. The actual tile size may vary slightly from this depending on manufacturer. Eg 298x598mm. Please factor in actual size when figuring out if different tile grout joints or patterns will line up.
Final tiles received may exhibit variation from sample you have viewed or purchased. Variation in colour, shade, texture and pattern between production runs may occur but will be within manufacturing standards.
This depends on the tile and how you are going to lay it but we generally say 10-15% wastage should be added to the total amount of square metres you require for each tile.
At the moment we do not have the website set up to purchase online. You can send us an enquiry for the tiles you are interested in and we can contact you via phone or email to quote you and finalise the order or organise samples. You can also create an account and save products to your wishlist and share this with us.
You need to create an account to be able to share your wishlist. To do this, you can click on the person icon in the top right corner and create an account. Once created and you have items added to your wishlist, if you go to the wishlist page, you will see icons along the top that allow you to copy the link or share directly through social media or email.